Terms of Service

General Terms and Conditions
These terms and conditions apply to all purchases made via Isabella Lane's website, available via info@isabellalaneboutique.com.

1. Usability
By placing an order you agree to these terms.

2. Product information
We do our best to describe products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Order and Payment
Orders are processed upon receipt of full payment. Available payment methods may vary by country. Customers should check the payment methods available for their location.

4. Processing and Delivery

• Processing time: 1-3 business days

• Delivery time: 3-7 business days (depending on location)

• Shipping is done directly from our supplier (possibly outside the EU).

5. Returns and Cancellations
See our separate return policy for all conditions.

6. Responsibility
We are not responsible for loss or damage during shipping if the tracking indicates that the package has been delivered. Always check the address provided carefully.

7. Intellectual Property Rights
All content on the website (texts, photos, logos) belongs to Isabella Lane Boutique Charleston and may not be used without permission.

8. Complaints procedure
Complaints can be submitted in writing via info@isabellalaneboutique.com. We strive to respond within 5 working days.

9. Applicable law
These terms are governed by Dutch law.